First thing you should know that you can not cancel your booking online. If you wish to make cancellation on your booking, then you can visit or call any Philippine Airlines Ticket Office or you can send an e-mail to email@example.com.You may have to pay penalties depending on the conditions attached to the fare. You can cancel a non refundable Philippines airline ticket but you need to check the fare conditions relating to the selected airfare.
Steps to cancel a Non refundable Philippine Airlines
If you have not been issued a ticket due to system timeouts and your Alipay account has been charged, then you may apply for refund by sending a request to firstname.lastname@example.org. The refund amount shall be credited back to your Alipay account.
In case ticket is issued and you decide not to take the flight, then you may apply for refund through any of the following:
1. Philippine-based PAL Ticket Office – You will be given outright cash refund. However, the currency of your flight ticket shall be converted to Philippine Peso (PHP).
2. Foreign-based PAL Ticket Office – You will be given cheque and it will be sent to your postal address. However, the currency of your ticket shall be converted to the currency of the country where it will be released.
3. Through email to email@example.com/Alipay – the refund shall be credited back to your Alipay account.
Get a refund on a non refundable airfare
You can cancel a non refundable Philippines airline ticket but you need to check the fare conditions relating to the selected airfare. For international refunds you can write to firstname.lastname@example.org and for domestic refunds you can write to email@example.com. if you purchased your ticket online then for the refund you can write to firstname.lastname@example.org
Philippine airlines refund policy on non refundable ticket
If the fare conditions of your flight ticket permit, then you may refund the unused tickets which you bought online subject to possible penalties. You can visit or call any Philippine Airlines Ticket Office or send an e-mail to email@example.com. Unless the airline hears from you, they will not automatically refund your unused tickets.
If the credit card that has been used is not under your account name, you and the credit card holder both agree that:
a. Either you or credit card holder may apply for online refund application;
The refund will automatically be credited to the credit card account used; and
Philippine airline shall not be held liable to you and/or credit card holder for any and all damages that may result from the ticket cancellation.
If you have non-online refund application, then either you or credit card holder may request for a refund, provided that the credit card holder must present a copy of your government-issued ID and your duly signed authorization letter for the mentioned purpose.
You should note that some fares are non refundable. You should check the fare conditions relating to the selected airfare.
Philippine airlines cancellation phone number
To cancel your flight ticket you can dial Philippines airline cancellation phone number.
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